All Nippon Airways (ANA) will introduce a refund fee for ANA Mileage Club award tickets when refunded via their website.
This applies to refunds made after 1 PM on August 27 for ANA domestic award tickets for departures on or after May 19, 2026, or for ANA international award tickets booked and issued on or after June 25, 2025, as well as award tickets from partner airlines. Upon refund, in addition to the previous 3,000 miles, a fee of ¥3,000 will be required to be paid by credit card.
In regions outside Japan, the fee will be equivalent to ¥3,000, except for procedures made from the websites of European countries excluding Turkey and Russia, and India, where the fee is not required.
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