Air New Zealand has announced that it will begin selling the world’s first in-flight sleep pods for economy and premium economy classes, called “Skynest,” by leveraging IBS Software’s travel technology platform “iRetail.”
Skynest will be introduced later this year on the Auckland–New York/John F. Kennedy route. Customers will be able to reserve and use a pod in four-hour blocks. To enable the digital sales, reservations, and service delivery of this completely new in-flight product category—which conventional airline systems could not handle—Air New Zealand will utilize iRetail’s Product Catalogue and Stock Keeper modules.
Built on an AI-first, cloud-native architecture through a strategic collaboration with AWS, iRetail is said to provide airlines with a commercial and technological foundation for bringing entirely new experiential products to market, going beyond traditional ancillary services such as seat selection and excess baggage.
Air New Zealand and IBS Software already have a partnership through the use of IBS’s “iCargo” cargo management system and “iLoyal” loyalty management system.
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