Chubu Centrair International Airport renewed its “Access Plaza,” which connects the passenger terminal building with transportation services including rail, buses, cars, and high-speed ferries, in September.
Twenty years have passed since the airport opened, and the environment surrounding the airport has changed with the opening of Flight of Dreams, Terminal 2, and the Aichi Sky Expo international exhibition center, as well as an increase in inbound travelers. As a result, information on directional signage had increased, creating issues with reduced visibility and overly complex information. The airport has enhanced its facilities in preparation for the Asian Games.
Following the relocation of the information center from the departures lobby on the third floor of Terminal 1 to the Access Plaza, the information desk in the center of the Access Plaza was removed and new tower-style information signage was installed. In addition to directions to airport facilities and transportation services, a Flight Information System (FIS) has also been installed, allowing information to be checked from multiple directions, including from the station, parking areas, and Terminal 1.
Floor signage has been redesigned to extend from the tower-style information signs in each direction. Travelers can confirm the direction of their destination on the tower-style signs and follow the floor signage. FIS displays and freestanding signs toward Terminal 1 and the parking areas have been removed and consolidated into the tower-style information signs. Directional sheets on glass surfaces were also removed to improve visibility toward each route, while new level signs have been installed.
The fascia signs above the Access Plaza have been enlarged, and the displayed information has been reorganized. The display color for rental cars, local buses, and terminal shuttle buses has been changed to yellow to make guidance for onward transportation clearer, while a black background band distinguishes the signs from advertisements.
The airport also plans to renovate directional signage throughout the terminal complex in the future.
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