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Keisei Electric Railway announced that its Skyliner seat reservation system had been subject to unauthorized access by a third party.
The unauthorized access occurred late at night on November 11. User information from the Skyliner Ticketless Service may have been obtained, affecting up to approximately 3.37 million records.
The information that may have been included consists of user IDs, passwords, names in katakana, telephone numbers, and email addresses. The company stated that passwords are encrypted and cannot be restored by third parties. Affected users will be contacted individually at their registered email addresses at a later date.
To strengthen security, use of the Skyliner seat reservation system has currently been suspended. Skyliner tickets continue to be sold at station ticket counters and ticket vending machines.