The International Air Transport Association (IATA) released a statement expressing disappointment towards the new consumer protection rules announced by the U.S. Department of Transportation.
According to the announcement by the U.S. Department of Transportation, airlines will now be required to automatically refund passengers for delays or cancellations regardless of the cause, in addition to making fees related to checked luggage, carry-on luggage, and changes to reservations or cancellations clear and understandable to consumers in advance.
IATA warned, “This will increase the costs for airlines, ultimately being reflected in the rise of air ticket prices.”
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