ANA Group has been awarded the highest rating of ‘5-Star’ for the 11th consecutive year in the ‘World Airline Star Rating’ by UK-based airline rating company Skytrax.
The ‘World Airline Star Rating’ system evaluates airlines in over 800 categories ranging from airport to in-flight services and grades them from one to five stars. Only ten airlines in the world, including Asiana Airlines, Cathay Pacific, EVA Air, Garuda Indonesia, Hainan Airlines, Qatar Airways, Singapore Airlines, Japan Airlines (JAL), and Korean Air, have received the ‘5-Star’ certification.
The high-quality of in-flight and airport products and services, as well as staff response, has been recognized in these ratings, and the ANA Group has been awarded the ‘5-Star’ status for 11 years in a row since 2013, the longest such sequence among Japanese carriers.
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