HIS Opens Kyushu’s First Unmanned Store ‘Hakata Marui Online Customer Service Counter’

HIS unmanned store front

H.I.S. (HIS) opened Kyushu’s first unmanned store, the ‘Hakata Marui Online Customer Service Counter’, on December 15th.

The concept is ‘Pack your curiosity and head to the unknown world…’, with the space surrounded by the sky, utilizing a cargo container once used by an airline to create a travel consultation counter booth.

This is an unmanned store dedicated to video chat service, where staff can assist with travel inquiries and bookings online through a monitor at the booth installed in the store. This is the third such store following those in Hokkaido and Aomori.

The business hours are from 10:00 AM to 7:00 PM on weekdays and from 10:00 AM to 5:00 PM on Saturdays, Sundays, and holidays.


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