Display Issues in Purchase Statements of JAL Domestic Flights Using JAL Cards

Japan Airlines JL/JAL Boeing 777-300ER JA731J

Japan Airlines (JAL) has revealed that there has been an issue with the display of purchase statements for those who bought domestic flight tickets using JAL Cards.

The problem has been affecting some customers who purchased domestic flight tickets with their JAL Cards since mid-December 2023, where the details of the purchase statement incorrectly indicate “Japan Airlines International Flight (Foreign Currency).”

Japan Airlines clarifies that this is an error in the description on the purchase statement but assures that there are no mistakes in the billing amount, and the shopping miles are being correctly accrued.

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