JR East Conducts Demonstration Experiment with Avatar Robot ‘newme’ at Ikebukuro and Musashi-Mizunokuchi Stations

JR East will conduct a demonstration experiment from February 13 using the avatar robot ‘newme’, developed by avatarin.

At the Midori no Madoguchi (Green Ticket Windows) areas of Ikebukuro and Musashi-Mizunokuchi stations, station staff in different locations will remotely guide users through the avatar robot, directing them to designated ticket vending machines or advising on how to purchase tickets. The experiment is scheduled from February 13 to March 13, with operations planned every day from 11 am to 2 pm.

Through this demonstration experiment, JR East aims to verify social acceptability, safety, operability, and the facility environment. Based on the findings, they plan to address challenges in implementing avatar robots in stations and other locations for practical use.

avatarin is a venture company originating from ANA Holdings, developing and deploying avatar robots like ‘newme’.

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