All Nippon Airways (ANA), the City of Asahikawa, and other entities announced the extension of the public pilot for ‘Universal MaaS,’ along with an expansion in the number of users eligible for ‘Comprehensive Support Arrangements,’ as well as the destinations and routes covered.
The pilot has been conducted since October 19, 2023. It now enables ‘Comprehensive Support Arrangements’ throughout the entire service area of Asahikawa City, with the addition of two bus companies and one taxi company.
Users can take advantage of ‘Comprehensive Support Arrangements’ and ‘Universal Maps/Navigation’ from the moment they plan their trip or movement. On the day, they follow the guidance provided, allowing transport operators to prepare based on the pre-understood requests, with guidance provided accordingly. The service is free of charge, requiring users only to pay the respective transport fares.
The project is implemented by a consortium of ten entities including Asahikawa City, Asahikawa Chamber of Commerce and Industry, Asahikawa Tourism & Convention Association, Kamui Daisetsu Barrier-Free Research Institute, Asahikawa Central Transportation, Asahikawa Electric Tramway, Dohoku Bus, JR Hokkaido, All Nippon Airways (ANA), and ANA Akindo.
Feedback from the previous trials highlighted benefits such as the preparation of low-floor vehicles thanks to prior reservations, as well as reducing the burden on staff answering phones and preventing misunderstandings.
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