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Japan Airlines (JAL) has been found to allocate premium economy class seats to passengers who purchased economy class tickets on their Tokyo/Haneda to Doha route.
The service, which started on March 31st, employs a Boeing 787-9 aircraft arranged with 52 business class seats, 35 premium economy seats, and 116 economy seats, totaling 203 seats, and operates one round trip daily as a codeshare flight with Qatar Airways.
The premium economy class offers a 7-seat configuration with a ‘2-3-2’ layout. The seat pitch is approximately 107 cm (42 inches), seat width about 49 cm (19 inches), and a 12.1-inch personal monitor is provided. The seats feature a FIXED BACK structure to prevent the back of the seat in front from reclining, and dividers are also installed between seats.
According to the seat availability service Expert Flyer, seats in certain sections of the premium economy class are available when booking under a JAL flight number, whereas booking under a Qatar Airways flight number allows access to view certain sections of the premium economy class and all sections of the economy class. The majority of business class seats are also allocated to Qatar Airways, indicating the practical number of seats available for sale.
It has been noted that if booking the same flight on the Qatar Airways website, the seat map cannot be displayed, and seat selection cannot be conducted through JAL’s reservation center either. JAL’s website does not sell premium economy class seats.
In response to inquiries, a JAL spokesperson said, “We apologize for any inconvenience, but due to our codesharing agreement with Qatar Airways, the types of seats you can select are limited. As a result, if you book economy class with JAL, you may be able to select a premium economy seat.”
For the winter schedule and beyond, tickets for Qatar Airways flights on the same route, which ceased operation with the start of JAL flights, are available for sale, but JAL flights are not yet being sold. According to JAL, they are preparing for the sales launch.
■Schedule
JL059/QR4851 Tokyo/Haneda (22:50) to Doha (04:40+1) / Daily (From March 31)
JL050/QR4850 Doha (07:15) to Tokyo/Haneda (23:55) / Daily (From April 1)