Japan Airlines (JAL) announced that a flight was cancelled because a crew member, while staying at a hotel, got drunk and caused a commotion.
The captain scheduled to operate Flight JL12 from Tokyo/Haneda to Dallas/Fort Worth on April 22nd became inebriated and was causing a disturbance at the hotel where he was staying late at night on the day of arrival. He was given a verbal warning by the police. As a result, it was necessary to confirm the captain’s physical and mental condition, leading to his non-participation in the duties of the return flight. Consequently, Flight JL11 from Dallas/Fort Worth to Tokyo/Haneda scheduled for April 24th was cancelled.
Due to the significant delay that would have resulted from arranging a substitute crew from Japan, the cancellation was explained to the 157 booked passengers as being due to ‘a crew member’s poor health condition,’ and alternative flights were arranged for them.
JAL stated, “We take this situation caused by a crew member’s inappropriate behavior due to alcohol consumption very seriously and apologize deeply. We are committed to preventing a recurrence and working towards restoring trust.”
