Facial Recognition Boarding Procedure ‘Face Express’ Enables Personal Information Registration via App – Pilot Test Conducted

All Nippon Airways (ANA), Japan Airlines (JAL), Narita International Airport, and NEC have conducted a pilot test from March 25 to 28 at Narita Airport for an app that enables travelers to register their personal information online during check-in for the ‘Face Express,’ a boarding procedure utilizing facial recognition technology.

The app is integrated with ANA and JAL’s apps, allowing a seamless process from online check-in to personal information registration. Additionally, since users manage their registered information through the app, subsequent procedures can be omitted. The pilot test confirmed that this contributes to convenience and an increased usage rate of ‘Face Express.’

‘Face Express,’ introduced at Narita International Airport in 2021, employs NEC’s facial recognition technology. By registering passport, boarding pass, and facial photo information during the initial airport procedures such as check-in, passengers can go through baggage drop, security check, and boarding gate without the need to present their boarding pass or passport.

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