Finnair has newly appointed a Chief Customer Officer (CCO) and a Chief Revenue Officer (CRO).
As of September 10, Christine Rovelli has taken the role of CRO, leading the new network, fleet, and sustainability department, managing revenue and pricing, as well as alliances and partnerships with other airlines. In addition, Simon Large will step into the role of CCO on October 1, overseeing new customer experiences, loyalty, and the marketing department.
Furthermore, on September 10, Jaakko Schildt was appointed as the Deputy Chief Executive Officer (CEO), and Chief Information Officer (CIO) Antti Kremola was named Chief Digital Officer (CDO). Christian Fuerth, the Chief Financial Officer (CFO), will handle strategic functions.
Topi Manner, CEO, said, “Finnair has overcome the dual crisis as a strong airline. By further focusing on our customers and revenue, we are set to move into the next phase in Finnair’s 100-year history.”
Ole Orvér, the outgoing Chief Commercial Officer (CCO), will act as an advisor to the management team until the end of the year. Board member Simon Large will also step down on September 30.
