Due to the effects of heavy rain, JR East is offering fee-free refunds for unused tickets that start, arrive, or pass through certain sections of the Ou Main Line and Uetsu Main Line.
The sections covered are from Murakami to Odate on the Ou Main Line, and from Murakami to Sakata, and from Fukura to Araya on the Uetsu Main Line. The applicable travel date is September 22.
Tickets purchased at stations must be returned at the ticket counters, and those who purchased ‘Economical Tickets’ must apply for a refund at the issuing locations. For tickets purchased through ‘Ekinet’, refer to the guidelines on ‘Ekinet’. Those who bought travel packages from travel agencies are advised to contact the agency from which they purchased.
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