Nishi-Nippon Railroad will change the refund fees for the Fukuoka-Tokyo (Shinjuku) line ‘Hakata’ service.
From December 20th, the fees before 11 to 9 days of the ride will be 20%, 8 to 2 days before will be 30%, the day before will be 50%, and on the day will be 50%. After departure, refunds will not be available. Previously, a flat fee of 110 yen was applied regardless of the refund date.
As of October 2023, to address the issue of nuisances such as making reservations without settling payment or boarding, hence hindering the reservations of other passengers, Nishi-Nippon Railroad has shortened the payment deadline for web reservations.
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