Nippon Travel Agency will conduct an organizational reform effective January 1, 2025.
Aiming for swift adaptation to the changing market environment and sustained growth, the reform will focus on strengthening web-based businesses, promoting regional collaboration, and addressing social issues.
The Business Co-Creation Promotion Division will establish a new “Global Talent Utilization Promotion Team.” This team aims to launch new businesses that leverage foreign talents in response to the social issue of labor shortages.
In the Tourism Business Division, a new “Web Business Department” will be created by integrating various functions related to web business to strengthen efforts towards realizing digital tourism. The Direct Marketing Division, Alliance Marketing Promotion Division, ICT Sales Promotion Division, and Area Sales Promotion Division will be abolished. Additionally, to enhance the sales force of the entire Tourism Business Division, an “Area Sales Department” will also be established by integrating non-web sales functions.
The department handling travel products for senior citizens, Otonabi & Zipangu Product Division, will be transferred within the Domestic Travel Business Division and renamed to “Otonabi & Zipangu Product Business Division.” The collaboration with the JR Group will be strengthened to enhance attractive products and content.
The Solution Business Division will reinforce a community-based sales structure and establish a support system for educational trips. “Sales Supervision Departments” will be set up in 17 locations nationwide to enhance sales force in each region, utilize resources, and standardize branch management. Additionally, to support solving problems faced by depopulated areas and small schools, an “Educational Trip Support Center” will be established within the Kansai Wide-Area Sales Division MICE & Inbound Sales Supervision Department.
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