ANA NEO will terminate the services of ‘ANA GranWhale’ and ‘ANA GranWhale NFT MarketPlace’.
Launched initially in Asia in June 2023 and subsequently in Japan in December, this smartphone-based virtual travel platform app had approximately 600,000 downloads and about 10,000 DAU (Daily Active Users). However, it faced challenges with paid subscriptions, leading to continued financial losses.
Despite considerations for strategic review and business restructuring, the path to profitability was expected to be prolonged, prompting the decision to cease operations by February 28.
After the scheduled maintenance completion on January 22, purchasing ‘paid V-Miles’ and exchanging ANA miles for ‘free V-Miles’ will no longer be possible.
GranChips held at the time of service termination will become invalid. Paid V-Miles will be refunded, and equivalent ANA miles will be granted for free V-Miles. Full refunds will be issued for products sold on the ‘ANA GranWhale NFT MarketPlace’. Those who sold items via secondary sales will not be eligible for refunds, but buyers from secondary sales can receive refunds.
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This article was generated using automatic translation by GPT-4 API. The translation may not be accurate.
