ANA to End Open Ticket Handling, Changes Infant Age to Under 1 Year

ANA to End Open Ticket Handling, Changes Infant Age to Under 1 Year

All Nippon Airways (ANA) will revamp its domestic flight passenger service system and implement changes starting May 19, 2026.

When making a reservation, it will be necessary to register names in Hepburn romanization or the alphabet, along with date of birth. Changes will also be made to check-in methods for code-share flights and airport standby services. Open tickets will no longer be available.

The age application for infants and children will change, defining infants as aged 0 to 1 year instead of the current 0 to 2 years, and children as aged 2 to 11 years instead of the current 3 to 11 years.

Reservation confirmation numbers usage will end; instead, either the 6-character alphanumeric reservation number or the 13-digit ticket number noted on the e-ticket customer copy will be used for reservation confirmation.

When flying within 14 days, including the expected date of delivery, pregnant passengers will need a physician’s accompaniment. Currently, a medical certificate is required for boarding between 8 to 28 days prior to the delivery date, and within 7 days, both a certificate and a physician’s accompaniment are needed.

Children aged 5 to 11 flying alone are required to apply for the “ANA Junior Pilot Service.” If assistance is not required for those aged 8 and above, the option “Not Required” can be selected. Currently, the service is not available for 5-year-olds.

The passenger baggage transportation agreement will transition from separate domestic and international agreements to a new passenger baggage transportation agreement.

In the reservation display, the labels will be changed from “Premium Class” and “Regular Seat” to “First Class (Premium Class)” and “Economy Class.”

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