JR East will accept no-fee refunds and changes to the start date for the “Travel on Weekdays! JR East Tabikyun Early Bird Pass.”
This measure is due to the possibility of train suspensions and delays, following the train separation incident between Ueno and Omiya stations on the Tohoku Shinkansen on March 6, and subsequent train inspections from March 7 onward.
Refunds without a fee will be available for starts between March 7 and 13, via phone to the Eki-net Support Center before issuance, and at the Midori no Madoguchi counters after issuance. If a change to the start date is desired, the current reservation ticket can be issued at the station by the end of its validity period, and the passenger can request a change at the station. The date change period is until March 28 for a 1-day pass, and March 27 for a 2-day pass.
Notice
This article was generated using automatic translation by GPT-4 API. The translation may not be accurate.
