JR East has announced that due to a vehicle detachment incident on the Tohoku Shinkansen, direct operations of the Yamagata and Akita Shinkansen to the Tohoku Shinkansen will be suspended until March 9.
The Yamagata Shinkansen “Tsubasa” will turn back at Fukushima Station, and the Akita Shinkansen “Komachi” will turn back at Morioka Station. As a result, direct operations of the Yamagata Shinkansen between Fukushima and Tokyo Station and the Akita Shinkansen between Morioka and Tokyo Station will be halted. The standalone Yamagata Shinkansen “Tsubasa 121” and “Tsubasa 160” will continue direct operations between Tokyo and Shinjo Station.
For refunds on tickets due to the sectional suspension of “Tsubasa” and “Komachi”, passengers with Shinkansen limited express tickets including the suspended section can receive refunds at the Midori no Madoguchi within one year from the day after the planned date of use. Those using Shinkansen e-tickets will be automatically refunded by the Eki-net support center. Additionally, the “For more information” can be refunded or the starting date of use changed without a fee..
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