Japan Airlines (JAL) will sequentially introduce the “JAL SMART AIRPORT” at 11 domestic airports this summer.
The targeted airports are Aomori, Sendai, Komatsu, Hiroshima, Izumo, Matsuyama, Nagasaki, Miyazaki, Amami Oshima, Miyako, and Ishigaki.
The “JAL SMART AIRPORT” rollout began in December 2020. Including the already implemented 9 airports, it will be available at a total of 20 airports.
In 2024, a luggage receipt issuing machine was introduced at 4 airports. After issuing and attaching a baggage tag at an automatic check-in machine, passengers scan the baggage barcode with a handy scanner at the luggage receipt issuing machine to receive the receipt. Travelers then hand over their luggage to an inspector for check-in.
The check-in counter design will be revamped, and a special assistance counter will be installed. Digital signage above each counter booth will clearly display information.
Deployment is scheduled as follows: Nagasaki and Miyazaki from July 3, Aomori and Komatsu from July 10, Matsuyama from July 15, Miyako and Ishigaki from July 18, Izumo from July 25, Sendai from July 29, and Hiroshima from August 5. Deployment in Amami is expected in late July.
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