JR East View Tourism & Sales has revealed that a crew member of “TRAIN SUITE Shikishima” was found to have consumed alcohol multiple times on board.
It was found that some crew members, responsible for providing services to passengers, had repeatedly consumed alcohol beyond the scope of quality check tasks for drinks offered to passengers on board.
As a preventive measure against recurrence, rules regarding the handling of alcoholic beverages, including quality checks, have been tightened, and the crew members will be guided accordingly. This will also be a mandatory part of the annual compliance education for all employees.
The crew members in question have been dealt with in accordance with internal rules and have been removed from their duties. Additionally, Hiroyuki Sawada, Representative Director and President, will return 30% of his monthly remuneration, and Masayuki Ikegai, Managing Executive Officer, will return 20% for one month.
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