Japan’s ANA halts credit card payment for award ticket cancellation fees

Japan’s ANA halts credit card payment for award ticket cancellation fees

Japan’s All Nippon Airways (ANA) has suspended credit card payment of cancellation fees when refunding ANA Mileage Club award tickets via its website.

As of 1:00 p.m. on August 27, ANA had stated that, when refunding ANA domestic award tickets for travel on or after May 19, 2026, or ANA international award tickets and partner-airline award tickets reserved and ticketed on or after June 25, 2025, customers would be able to pay the cancellation fee by credit card as a 3,000 yen charge in addition to the existing 3,000 miles.

The suspension is due to system adjustments, and the timing of resumption will be announced on the website.

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