Japan Airlines (JAL) Group will implement special handling for airline tickets, as snowfall is expected to affect ground transportation in Japan.
As of 1:30 p.m. on January 27, special handling applies to flights to and from Sapporo/Chitose on the 27th. Depending on future weather conditions, additional routes and periods may be added.
Tickets for eligible flights can be changed, rebooked, or refunded without fees, regardless of delays or cancellations. Changes and refunds can be processed through the website.
In addition, throughout today, January 27, standby for domestic flights departing from Sapporo/Chitose and same-day upgrades are not being accepted.
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