JR Central, JR West, and JR Kyushu will abolish the “e Limited Express Ticket” sold through the Tokaido, Sanyo, and Kyushu Shinkansen online reservation services “Express Reservation” and “Smart EX” as of March 31, 2027.
The “e Limited Express Ticket” is a ticket product that only covers the limited express surcharge, and a separate basic fare ticket is required for travel. It is available for purchase from 5:30 a.m. one year before the travel date until 4 minutes prior to the scheduled departure time shown in the timetable on the day of travel. Changes to travel dates on or after April 1, 2027, will not be permitted.
For members of “Express Reservation” and “Smart EX,” the companies plan to begin offering discounted tickets for passengers with disabilities (combined basic fare and limited express ticket) from this autumn onward. Until now, passengers needed to combine an “e Limited Express Ticket” with a discounted basic fare ticket purchased at a station ticket counter under the “Physical Disability Discount” or “Intellectual Disability Discount” schemes. After the introduction of the combined ticket, the entire ticket purchase process will be completed via online reservation.
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