Japan Airlines (JAL) has announced that it has been certified for the ninth consecutive year with the highest rating of “5-Star” in the World Airline Star Rating by Skytrax, an airline rating company based in the United Kingdom.
The other airlines currently certified as 5-Star are All Nippon Airways (ANA), Asiana Airlines, Cathay Pacific Airways, EVA Air, Garuda Indonesia, Hainan Airlines, Korean Air, Qatar Airways, Singapore Airlines, and Starlux Airlines, for a total of 11 carriers.
The World Airline Star Rating evaluates more than 800 items, including service, seat comfort, catering, safety, in-flight entertainment, and duty-free sales.
In particular, the First and Business Class cabins on the Airbus A350-1000 operated by JAL were highly rated for their Japanese-style quality and comfort in the seating space, the top-class dining experience, and hospitality that cannot be replaced by digital services.
