Kinki Nippon Tourist has established an “Educational Travel Online Contact Center” in April.
This initiative aims to eliminate regional disparities in support for school educational trips across Japan, improve the quality of services provided, and realize diverse workstyles for employees. In some regions, travel agencies do not have branches located near schools, making it difficult for sales staff to visit in person. The center is intended to address issues such as insufficient opportunities to make proposals and difficulties in efficiently planning and preparing trips.
The center is mainly staffed by personnel who have been engaged in educational travel operations, and by making use of people whose working hours or locations are restricted due to childcare or nursing care, the company says it will be able to provide high-quality services.
The service is intended for public and private elementary, junior high, and high schools in Japan, and handles both domestic and overseas school trips, as well as various other school events.
