JAL Digital began sales of its new solution “Sora Shift” on April 14.
It plans to start offering the service to customers in July. Sora Shift is a solution that centrally manages flight information, staff qualifications, and equipment information, and creates and manages monthly and daily work shifts. It supports greater efficiency in creating and managing work shifts at airports.
Within the JAL Group, it has reportedly achieved a reduction in shift creation time to about one-third. The system features logic-based staff assignment and functions that provide a comprehensive view of who can handle which tasks and to what extent, also contributing to the visualization of human resource development plans.
Looking ahead, JAL Digital envisions evolving Sora Shift beyond simple shift management into a resource management system that optimally allocates personnel and equipment within companies, thereby improving organizational productivity.
JAL Digital is the core digital company of the Japan Airlines (JAL) Group. It began operations in April 2025 through the integration of JAL’s Digital Technology Division and JAL Infotec, and is responsible for the stable operation of information systems that support JAL’s air transportation business and for driving digital transformation.
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