Japan Tourism Agency to Hold Hearing on Administrative Sanction Against JTB Over Charter Bus Fare Violation

Japan Tourism Agency to Hold Hearing on Administrative Sanction Against JTB Over Charter Bus Fare Violation

On June 18, the Japan Tourism Agency announced that it will conduct a hearing in order to impose an administrative sanction on JTB (Japan Travel Bureau) under Article 65, Paragraph 1 of the Travel Agency Act.

The case concerns a tour using a chartered bus that was operated from September 2 to September 4, 2025. For this trip, the bus was arranged at a fare below the minimum fare and charges filed by the charter bus operator, and JTB brokered the provision of services that violated Article 9-2, Paragraph 1 of the Road Transportation Act. This constitutes a violation of Article 13, Paragraph 3, Item 2 of the Travel Agency Act. A nine-day suspension of operations is planned for the Mie branch office.

The hearing will be held from 10:00 a.m. on June 25 in Conference Room B of the Japan Tourism Agency, located on the 15th floor of Central Government Building No. 2 in Tokyo, Japan.

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