
Rakuten Travel to Revise Bonus Program on August 5
On July 7, the Japan Tourism Agency imposed an administrative sanction on JTB (Japan Travel Bureau) based on Article 65, Paragraph 1 of the Travel Agency Act.
In a tour using a chartered bus conducted from September 2 to 4, 2025, the company arranged a bus at a fare below the minimum fare reported by the chartered bus operator, and brokered the provision of services in violation of Article 9-2, Paragraph 1 of the Road Transportation Act. This constituted a violation of Article 13, Paragraph 3, Item 2 of the Travel Agency Act. The Mie sales office was ordered to suspend operations for nine days.
A hearing was held on June 25, and the sanction was imposed based on its results.