Thai Airways will continue support measures for passengers in response to heavy rain and flooding in and around Bangkok.
For tickets issued by September 26, the airline is accepting free reservation changes for domestic and international flights arriving at or departing from Bangkok/Suvarnabhumi between September 26 and October 11. Changes are permitted once only and must be made for the same route and fare class. Travel must be completed by October 11. Changes made on or after October 11 will be subject to the ticket conditions. Changes to a higher class are also permitted without a fee during the ticket’s validity period, although any fare difference will apply. Full refunds will be provided in the event of flight cancellations.
The airline is also working with Thailand’s Ministry of Transport, the Royal Thai Air Force, Airports of Thailand and others to secure personnel, facilities and equipment, while adjusting flight operations and service plans according to the situation.
As traffic conditions may continue to be affected in some areas, passengers are advised to allow ample time when traveling to Suvarnabhumi Airport. They are also advised to check flight status before departure through the official app, website or contact center.
According to the Tourism Authority of Thailand, the Airport Rail Link serving Suvarnabhumi Airport is operating, and both Suvarnabhumi and Don Mueang airports remain operational.
While major access roads to Suvarnabhumi Airport are available, the route via Lat Krabang is severely flooded. Passengers are urged to use Motorway No. 7 or the Burapha Withi Expressway.
Some ground handling staff have reportedly been unable to report to work, resulting in staff shortages at the airport. As a result, flight and baggage delays are occurring.
Notice
This article was generated using automatic translation by GPT-4 API. The translation may not be accurate.
