Etihad Airways has introduced “Corporate Care” as a new service under its corporate program, “Etihad for Business.”
The service provides priority support when operational disruptions occur. It includes rebooking assistance, protection in cases of a downgrade due to an aircraft change, and consideration of seating preferences when aircraft are changed. A dedicated account management team will serve as the point of contact for corporate travel, while coordination with travel management companies (TMCs) will provide consistent support.
Javier Alija, Vice President of Sales, Digital and Distribution, said, “Corporate Care has been designed to provide Etihad for Business members with a higher level of support and reassurance, particularly when unexpected disruptions impact travel plans.”
