JR East to Trial Facial-Recognition Gates on Joetsu Shinkansen (Niigata–Nagaoka), Nov 6–Mar 31, 2026

JR East to Trial Facial-Recognition Gates on Joetsu Shinkansen (Niigata–Nagaoka), Nov 6–Mar 31, 2026

JR East (East Japan Railway Company) will conduct a pilot of facial-recognition ticket gates on the Joetsu Shinkansen from November 6 through March 31, 2026.

Facial-recognition gates will be installed at Niigata Station and Nagaoka Station on the Joetsu Shinkansen to verify whether passengers can walk through the gates. At Niigata Station, NEC-made units will be mounted over existing gates, while at Nagaoka Station, Panasonic Connect’s facial-recognition gates will be newly installed. The operation of audio and video guidance will also be verified.

They are recruiting monitors to participate. Eligible applicants are junior high school students or older who hold a Shinkansen commuter pass between Niigata and Nagaoka (Suica FREX or Suica FREX Pal). Due to camera-verification constraints, wheelchair users are not eligible. Registration must be completed in person by the pass holder by bringing the commuter pass; it is finalized upon agreeing to the terms, verifying the pass, and taking a facial photograph. The reception desk is inside Nagaoka Station at Igottier Nagaoka (2nd floor, adjacent to the Midori-no-Madoguchi ticket office).

When using the system, participants must use the facial-recognition gates at both entry and exit and complete a questionnaire during the period. Cooperating participants will receive a 3,000 yen coupon usable at CoCoLo. The monitor recruitment period runs from October 6 to 17, with reception hours from 3:00 p.m. to 8:30 p.m. The trial will be paused from December 25 to January 7, 2026.

Notice
This article was generated using automatic translation by GPT-4 API.
The translation may not be accurate.