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Malaysia Aviation Group has announced its long-term business plan “LTBP3.0” through 2030.
The group has been implementing its long-term business plan “LTBP2.0,” which was announced as part of its 2020 financial restructuring, and has improved profitability by recording operating profits for three consecutive years and net profits for two consecutive years. Its customer satisfaction index has also continued to improve, and the introduction of 22 next-generation aircraft has enhanced the customer experience. The group is also strengthening non-aviation revenue streams.
Under the newly announced “LTBP3.0,” the group aims to double its revenue to more than 24 billion Malaysian ringgit, including a 60% increase in revenue from external sales of aviation services, such as the expansion of its cargo business.
The group will further clarify its position as a premium airline in the Asia-Pacific region and provide a premium travel experience from call centers to cabins. It targets an average annual growth rate of 8.5% and will expand seat capacity by more than 50%. Through continuous fleet renewal, it expects to operate 116 state-of-the-art aircraft by 2035. The group is also aiming to be ranked among the world’s top 10 airlines in the Skytrax rankings, published by the UK-based airline rating company Skytrax.