Japan Airlines (JAL) Group will implement special handling for flight tickets, as snowfall is expected to impact ground transportation in Japan.
As of 10:00 a.m. on January 29, special handling applies to flights departing from or arriving at Sapporo/New Chitose after 7:00 p.m. on the 29th. Depending on future weather conditions, additional routes and periods may be added.
For tickets on the affected flights, changes, rebooking, or refunds will be accepted free of charge, regardless of delays or cancellations. Changes and refunds can be processed through the airline’s website.
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