JR companies will enhance the functions of “Express Reservation” and “SmartEX” for the Tokaido, Sanyo and Kyushu Shinkansen services.
From September 15, passengers will be able to easily check “Seat Information” by launching the “EX App” on the day of travel. They will also receive guidance via push notifications after passing through Shinkansen automatic ticket gates. The information provided will also be expanded to include delay status and departure and arrival platform numbers.
The issuance of paper “EX Usage Slips,” currently printed by Shinkansen automatic ticket gates, will end in February 2027.
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