Okinawa Tourist (OTS) announced on October 21 that it has temporarily suspended some services after confirming the possibility that users’ personal information may have been leaked.
The five suspended services are OTS Rent-a-Car, OTS HOTEL, OTS ACTIVITIES, the Digital DMO Platform, and OTS Club.
Following an inquiry from outside the company regarding a potential personal information leak, an initial investigation confirmed that a leak may have occurred. OTS is currently conducting a detailed investigation, with the assistance of external experts, into the information involved, the scope of the impact, and the cause.
To ensure security, the company has also blocked external access and is taking necessary measures, including reporting the matter to Japan’s Personal Information Protection Commission.
Okinawa Tourist is notifying users whose personal information may have been leaked by email.
Notice
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