Panasonic Connect began exhibiting a facial recognition ticket gate at The Railway Museum on October 21.
The ticket gate was jointly developed with JR East and JR East Mechatronics. It was used in a demonstration experiment conducted at Nagaoka Station on the Joetsu Shinkansen from November 2025 to March 2026. The experiment examined the convenience and practicality of a facial recognition ticket gate service for Shinkansen commuter pass users traveling between Niigata and Nagaoka stations.
Users can be authenticated while walking without having to position their face directly in front of the camera. Visuals and sound within the unit are synchronized as users pass through. The gate also incorporates anti-spoofing measures using image analysis technology.
The exhibit is located at “Future Station” on the second floor of the South Wing. The experience is available with museum admission only.
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