Delta Air Lines Chief Executive Officer (CEO) Ed Bastian has issued a statement regarding London Heathrow Airport’s decision to relocate Delta’s flight operations to Terminal 4.
Bastian criticized the decision to move Delta away from its partner, Virgin Atlantic, calling it “short-sighted, deeply regrettable, and detrimental to air travelers.”
He noted that the two airlines have co-located their operations at Terminal 3 for more than a decade, providing convenient connections, premium services, and access to a global network. “Delta and Virgin Atlantic provide UK consumers with a valuable competitive choice on transatlantic routes. Separating our operations undermines years of investment and disregards the integrated customer benefits we have provided in the same terminal,” he said.
He said the airlines are committed to maintaining the seamless travel experience for which they are known, declaring, “We will pursue every available avenue to reverse this decision.” He called on Heathrow Airport to put travelers first and reconsider its decision in a way that promotes competition at the airport.
Heathrow Airport had announced that it would change the departure and arrival terminals of five airlines, including moving Delta Air Lines, Finnair, and Japan Airlines (JAL) from Terminal 4 to Terminal 5.
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