Singapore Airlines announced that a passenger died and several were injured after the London/Heathrow to Singapore flight SQ321 encountered severe turbulence on May 21st. A video statement was released by CEO Goh Choon Phong.
The flight had 211 passengers and 18 crew members on board, totaling 229 people. It encountered turbulence over the Irrawaddy River basin at an altitude of 37,000 feet and made an emergency landing at Bangkok’s Suvarnabhumi Airport at 3:45 PM.
CEO Goh Choon Phong stated, “On behalf of Singapore Airlines, I express our deepest condolences to the families and loved ones of the deceased. We deeply regret that the passengers on flight SQ321 had to undergo such a traumatic experience. Our priority is to provide as much support as possible to the passengers and crew members. A team was promptly dispatched to Bangkok last night to assist on the ground.”
The rescue flight carrying 143 passengers and crew arrived in Singapore at 5:05 AM. A total of 85 individuals, comprising 6 crew members and 79 passengers, remained in Bangkok, including the injured and their families.
