On April 29, at its annual “GO-GET” event, Uber Technologies announced enhanced travel features, including hotel bookings through a partnership with the Expedia Group.
For users in the United States, Uber is introducing an in-app feature that allows them to book hotels directly. Users will have access to more than 700,000 hotels worldwide offered by Expedia, and Uber plans to roll out the feature to countries beyond the U.S. as well. Members of the Uber One subscription service will receive 10% back in Uber One credits on all hotel bookings, and at more than 10,000 hotels they will also get at least 20% off. Properties from Vrbo, a vacation rental service under the Expedia umbrella, are scheduled to be added within the year.
After trial operations, integration of Uber ride bookings into the Expedia app will also begin in June. Ahead of a hotel check-in date, users will receive a push notification, allowing them to book Uber rides at discounted prices for the duration of their stay.
The newly introduced “Travel Mode” will enable users to handle virtually all of their travel needs within the app, including curated recommendations for restaurants and sightseeing spots at their destination in Japan and abroad, reservations via OpenTable, and delivery to their hotel.
Uber is also launching global support for Uber One, so members can earn credits on rides taken while staying overseas and enjoy free delivery fees. The credits they earn can be used after they return to Japan, for example on rides to and from the airport.
With the AI-powered “Voice Booking” feature, users can book rides through conversational interactions. The “One Search” feature revamps the search bar so that all services—rides, delivery, and shopping—can be searched at once. The “Shop for Me” feature allows users to request personal shopping from any store, including those not listed in the app. Furthermore, in select cities, the “Eats for the Way” service will allow riders who book Uber Black or Uber Black SUV to have their driver bring drinks and snacks.
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