In response to the Kumamoto earthquake that occurred on July 28, Korean Air carried out the emergency transport of bottled water.
On its cargo flight from Incheon to Kitakyushu on August 1, the airline transported 12,000 1.5-liter bottles of water free of charge. The following day, in coordination with Kumamoto Prefecture and Kitakyushu City, the shipment was delivered by road from Kitakyushu to a supply collection hub in Kumamoto Prefecture.
Korean Air will also waive change and cancellation fees for passengers holding tickets for its Kumamoto–Incheon route that were issued on or before July 28, for travel through August 5.
Korean Air resumed operations on the Kumamoto–Incheon route in November 2024 and currently operates three round trips per week. Flights have continued to operate as normal following the earthquake.
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