The ANA Group has received the highest “5-Star” rating for the 13th consecutive year in the “World Airline Star Rating” by Skytrax, a UK-based airline rating company.
In the “World Airline Star Rating”, airlines are evaluated in more than 800 categories, from airport to in-flight services, and are rated on a scale from 1 to 5 stars.
Only 11 airlines worldwide have been certified as “5-Star” airlines: Asiana Airlines, Cathay Pacific Airways, EVA Air, Garuda Indonesia, Hainan Airlines, Qatar Airways, Singapore Airlines, Japan Airlines (JAL), Korean Air, STARLUX Airlines, and the ANA Group.
The ANA Group has been recognized for the high quality of its products and services in the cabin and at airports, as well as for the responsiveness and service of its staff. It has continuously received the “5-Star” rating since 2013, making it the Japanese airline with the longest streak of 5-Star certifications.
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