JR Central, JR West, and JR Kyushu will launch discounted products using My Number Cards and other identification for the Tokaido, Sanyo, and Kyushu Shinkansen lines.
The “EX Physical Disability Discount” and “EX Intellectual Disability Discount” are ticketless products for eligible passengers who hold a Physical Disability Certificate or Rehabilitation Certificate, as well as their caregivers. They offer discounts equivalent to the disability discount tickets sold at station ticket offices. Example fares are 10,060 yen between Tokyo and Shin-Osaka stations, and 14,470 yen between Shin-Osaka and Kumamoto stations. Discount products based on Mental Disability Certificate information are planned to be launched in spring 2027.
The “EX U22 Discount” is available to passengers aged 18 through 22 on the date of travel, while the “EX 65+ Discount” is available to passengers aged 65 and over on the date of travel. Both are limited to a set number of seats. Example fares are 12,930 yen between Tokyo and Shin-Osaka stations, and 18,000 yen between Shin-Osaka and Kumamoto stations. The travel period runs through March 31, 2027.
To purchase any of these products, users must register My Number Card information or information obtained through the Myna Portal as EX member information in the EX app. Sales will begin on September 15, and travel will be available from October 1.
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