Unauthorized Removal of Personal Data by Employee at Ikebukuro Passport Center in Tokyo

Tokyo Metropolitan Government

The Tokyo Metropolitan Government announced that an employee of a contracted company working at the Ikebukuro Passport Center had illegally taken personal information.

According to Kyodo News, the employee in question is a Chinese national. The individual was employed by Ace System and had been engaged in passport issuance window operations from May 2020 until March 2023. The employee unlawfully removed personal information of 1,920 individuals, including names, addresses, and phone numbers noted on passport applications and family registry certificates, by copying them onto sticky notes, among other methods.

In May, the Tokyo Metropolitan Government filed a criminal complaint based on information provided by the Tokyo Metropolitan Police Department. Today, November 24th, the employee was charged with theft in absentia by the police department. Reports state that the Public Security Bureau of the Tokyo Metropolitan Police Department has not confirmed any external leak of personal information.

Impacted individuals will be offered an explanation and apology through the mail, and a dedicated phone line has been established for inquiries.

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