JR East will expand the functionality of “Ekinet” this fall, improving the convenience of its ticketing services.
A new early reservation service will allow Shinkansen tickets to be purchased on “Ekinet” up to 3 months before the travel date. This is limited to the “Shinkansen e-ticket” for certain Shinkansen lines in the JR East and JR Hokkaido areas. The number of trains and seats will be limited.
Also, for trains reserved on “Ekinet” that are canceled or delayed, it will become possible to make a new purchase or change reservations for earlier trains after the scheduled departure time on the website. When using discount tickets, changes can be made to earlier trains while retaining the original reservation’s discount, and refunds during cancellations or delays can be processed on the website without a fee. This applies to Shinkansen and limited express trains in the JR East area.
The integration of “Welcome Suica Mobile” and “JR-EAST Train Reservation” targeting international visitors will start, allowing ticketless reservations and purchases for Shinkansen and some limited express trains.
Integration with “Ekinet” and “JRE ID” will also begin, enabling seamless use of various group services. When using “Mobile Suica” already linked with “JRE ID,” linking reservation information will become easier.
By spring 2026, a new service dedicated to the JR East Shinkansen will be launched.
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