East Japan Railway Company (JR East) will begin testing a new Shinkansen reservation service, tentatively named the “Shinkansen e-Ticket Purchase Machine,” at Omiya and Utsunomiya stations around the end of fiscal year 2026, as the fourth phase of its “Suica Renaissance” initiative.
The service does not require installing an app or connecting to a website, and allows passengers to purchase a Shinkansen e-ticket in as little as one minute. After purchase, travelers can pass through the ticket gates ticketlessly using their existing IC transit cards, eliminating the need to insert multiple paper tickets.
The service will cover the Tohoku, Akita, Yamagata, Joetsu Shinkansen lines, and the Hokuriku Shinkansen between Tokyo and Joetsu-Myoko Station. Reservations will be available for non-reserved seats, ordinary reserved seats, TRAIN DESK, Green Car (first class), and Gran Class. Each transaction is limited to one adult, and payment is by credit card only. Non-reserved seats will not be discounted, while reserved seats will be discounted by 200 yen. “Toku-da-ne” discounted fares will not be available.
Based on the test results, JR East plans to gradually expand installation to other stations and enhance the process for inbound international visitors to purchase tickets smoothly.
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