All Nippon Airways (ANA) is expanding its remote sign language interpretation service to more airports.
Previously, the service was available at the “SPECIAL ASSISTANCE counters for customers who need assistance” at seven domestic airports, in cooperation with PlusVoice, providing services such as check-in and ticket inquiries through dedicated tablet devices.
Starting October 1, the service will be made available at all counters nationwide by introducing a method of scanning a QR code presented by the airport staff on their work devices.
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